Shipping policy
The items are dispatched upon collection of the regulations:
- Immediate collection for CB payments
- For all regulations the shipment will be carried out on the next working day except for fractional payments, delivery this fact upon receipt of all payment.
- for any purchase delivery is offered
The deadlines are the provider deadlines.
We cannot be held responsible for the delay linked to the distribution services.
La Poste undertakes to deliver to D+2 (48 hours) average deadlines observed. Your package is given to you by your own hand or in your mailbox between 8:00 a.m. and 3:00 p.m. If it is impossible, your package will be made available to you in the post office to which you are attached. You have 10 working days since the arrival of your package in the post office, to come and remove it. After this period, we will be returned to us. In any case, you are informed by email 24 hours before the delivery of your package. Metalbox checks the quality, and if applicable, the operation of each jewel before delivery.
925 silver jewelry and 18K gold jewelry is guaranteed for 2 years. The guarantee does not cover normal wear and aging (scratches, alteration of colors and/or material of bracelets and chains (leather, textile, rubber, etc.) or any damage arising from inappropriate, abusive use or lack of Care, negligence, accidents (blows, bosses, crushing, etc.) are also excluded: exposure to extreme temperatures, exposure to acids (including the very important acidity of certain skins), exposure to solvents and Chemicals, as well as losses or breakages. If the products were no longer in stock, you would benefit from an exchange voucher.
For your satisfaction, we will accept the returns of deteriorated objects only if you make the observation to the delivery services upon reception.
For this it is your responsibility to check, at the time of delivery, the good condition of the package and the products, and to refuse the package if you see any deterioration.
- Immediate collection for CB payments
- For all regulations the shipment will be carried out on the next working day except for fractional payments, delivery this fact upon receipt of all payment.
- for any purchase delivery is offered
The deadlines are the provider deadlines.
We cannot be held responsible for the delay linked to the distribution services.
La Poste undertakes to deliver to D+2 (48 hours) average deadlines observed. Your package is given to you by your own hand or in your mailbox between 8:00 a.m. and 3:00 p.m. If it is impossible, your package will be made available to you in the post office to which you are attached. You have 10 working days since the arrival of your package in the post office, to come and remove it. After this period, we will be returned to us. In any case, you are informed by email 24 hours before the delivery of your package. Metalbox checks the quality, and if applicable, the operation of each jewel before delivery.
925 silver jewelry and 18K gold jewelry is guaranteed for 2 years. The guarantee does not cover normal wear and aging (scratches, alteration of colors and/or material of bracelets and chains (leather, textile, rubber, etc.) or any damage arising from inappropriate, abusive use or lack of Care, negligence, accidents (blows, bosses, crushing, etc.) are also excluded: exposure to extreme temperatures, exposure to acids (including the very important acidity of certain skins), exposure to solvents and Chemicals, as well as losses or breakages. If the products were no longer in stock, you would benefit from an exchange voucher.
For your satisfaction, we will accept the returns of deteriorated objects only if you make the observation to the delivery services upon reception.
For this it is your responsibility to check, at the time of delivery, the good condition of the package and the products, and to refuse the package if you see any deterioration.